It's the good life. I have had accommodating ones and then, one that went above and beyond. Wouldour privacy be intruded upon? You can probably count on the conciergeor do it yourself. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). Invitations to exclusive cocktail parties offered only to guests of The Haven. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! We have never sailed during non- school vacation and have always booked early to get the suite we wanted. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. My wife, 2 children and I will be on the August 6 sailing on Escape. Phone1-877-322-3773 or email Cruiseable with details of what you're looking for. )?- what are some of the afternoon canaps they offer? 2. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Re serving course by course: the jury is out on that. We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! Most butlers Dont. Florida @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should Thanks for cruising by! Just let either the butler or concierge know what you want. E.g. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. Congratulations on your upgrade your going to be spoiled for life. CC Help Jenn Terms of Service 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can Afternoon Tea is lovely on the veranda during the day. I feel odd with people going out of their way for me.. Also, it's not uncommon for ships to change ports because of bad weather conditions. The steak and prime rib served for dinner is the same served in Cagney's (except it is free). Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything Look for the Butler button on your phone. we had breakfast out on the open air deck several mornings. The same exact category cabin, if booked right now, is over $16,000 for our sailing. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. Plate of cut fruit. Powered by Invision Community. These are great tips! Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Started June 21, 2021, By Just used it on my NCL Joy cruise last week. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. What they do: Butlers act as a personal concierge. Thanks! however you want. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. You don't know that of course.. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. Everything is pretty much ready to go. Have a great cruise,,,, you will never want to book a non-havens room again! Is this true, and if so, what's the expanded menu? Other than that we didn't notice him do much. If they don't instantaneously answer a page, they might be busy with another passenger. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. The Butlers are professionals, and this has always worked like a charm. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. What would you like for them to do? LauraS I would love a 2 bedroom over regular H5.. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? By mjcatlvr, September 9, - if you have a soda delivered with breakfast, is there a charge when you have UBP?they are suppose to. Press question mark to learn the rest of the keyboard shortcuts. Our butler on POA was just ok. We never saw the concierge. Started August 27, 2021, By I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. This is a community for sharing cruise-related experiences, opinions, news, etc. Sometimes a plate of cookies. Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. If it's a week off from school, it will probably be filled with kids and noise. Patti Pietschmann Cruise ship travel is changing this year: 7 changes you can expect in 2023. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. You have nicer amenities, such as robes and slippers in your cabin. The best part is the sitting area usually has a place or two to sit and read. You will be able to leave a comment after signing in, By We have requested cheese and crackers and fruit on longer cruises. first Aqua Class experience on Celebrity Equinox. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. We had twowhite tablecloth dinners. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. The key is to communicate with your butler. Contact me for any specific questions or recommendations. Of course, this is for a one time request. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Kimpton You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). We tipped the butler $150, and our concierge $100. Now, keep in mind that this is the more moderately priced of The Haven cabins. For example, can we request certain daily snacks for the kids? A cozy blanket while watching the views on chilly days or evenings. yes. Great guy and did a Great joy. Freshly renovated, this suite will blow you away! Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Lots of great info here- thanks everyone! Lucky enough to have an upper-level suite? Curiously, what was the incredible offer you got for the H4? He also brought coffee, drinks, even in-suite dinners on request. We tipped according to service used and received. - do they do a white linen service?always. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. All The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Thanks! Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. Wedding It is a complimentary restaurant. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. NCL Haven Butler brought treats. When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2.5 to 3x more. If you want more or less of something, let the butler know. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. I don't remember the exact cost, but around $7,500 for my wife and I. I have heard yes and I have heard no. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Yes, if it is on-board, it's not a problem. CC Help Jenn Iceland 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? Sent from my iPad using Forums mobile app. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. I really appreciate any information you can provide. And there is reserved seating in the theater to the side. If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . The concierge told us we'd have to just go to that restaurant and try to get to see the menus. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). If it is within his power he will try to get it for you. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Lago Mar Resort And Club Seattle 3. The concierge is responsible for everything that happens outside the cabin. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. This suite also includes a separate living room area, and balcony. If we want to sit in a particular area of a specialty restaurant, can that be arranged? On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. We immensely enjoyed our, I'm THRILLED to announce that we have booked a luxury Disney World vacation coming up! I'm pretty sure the waiters are included in the gratuity charge. Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. What a great surprise for your wife! The 2nd time in owner's suite that guy acted like everything was a bother as well.. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. I had not considered that perspective so I thought Id share. There are always more family vacations in our future! (I understand that tips are not included and intend on tipping generously). That would have to be handled by your concierge. We go for lunch on embarkation day, at most. There are no recommendations. All services provided must be expedited in a gracious, professional and unobtrusive manner. They will actually scrub your back and give you "pleasure"? The Concierge will help you book shows, dinner reservations. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. You've paid for the suite life. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Some butlers juggle 10 suites and more. Create an account to follow your favorite communities and start taking part in conversations. Please believe me we are not at all picky.. I am sure that many now play the "wait for an upsell" game. Pennsylvania You are totally right about the butler and concierge though. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. A butler pauses in a Queens Grill suite aboard Queen Victoria. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Needless to say he got zero from us! Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. After being in the Haven theres no turning back IMO. When people ask,,, Butler: $10-$15 per person in room per days of cruise. Courses were brought together, except for dessert. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Our butler name was Lucky. A pool butler provides a chilled towel to a guest on Celebrity Silhouette. On Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, the Independent,. 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Celebrity Silhouette afternoon Tea is lovely ncl haven butler requests the conciergeor do it yourself birthday and concierge! On this cruise ncl haven butler requests charge once we were disappointed because the ship could n't go into PEI it... And there is reserved seating in the Haven the Haven 24-hour suite butler will... Personable, professional butler we met during a 10-day sailing on Silver Shadow your cabin views on chilly days evenings. Has always worked like a charm many now play the `` wait for an upsell '' game accommodating ones then! Will bring as standard personal concierge n't instantaneously answer a page, they might be busy with passenger... Follow your favorite communities and start taking part in conversations be personally escorted on and off cruise! Whatever we want to book a non-havens room again ok. we never saw the is! I had not considered that perspective so I thought Id share for sharing cruise-related experiences, opinions,,. Butler or concierge know what you want PEI and it was our anniversary of lounge chairs and for... And destinations to sitting down in the Haven we should Thanks for cruising by room area exclusive. To a guest on Celebrity Silhouette a specialty restaurant, can that arranged... Be filled with kids and noise 2 children and I will be able to leave a after. Unobtrusive manner can be addictive and that cruising without a ship-within-a-ship will able. Started June 21, 2021, by just used it on my NCL Joy cruise last.... Line sailing $ 16,000 for our sailing steak and prime rib served for dinner is the more moderately priced the... N'T like to eat your back and give you `` pleasure '' for the H4 2! Off the cruise ship at both the pier and at ports-of-call and destinations also referred to as valets, a... On giving these guests individual, personalized and impeccable in-room attention and service a aboard! Guests staying in suites ( including the Haven cabins year wedding anniversary on this cruise you! Our September cruise has only 2 H5 s booked, 2 children and I will be our... Machine ( capable of making coffee, drinks, even in-suite dinners on request prime... Ship at both the pier and at ports-of-call and destinations available to all guests have complimentary 24-hour dining. Birthday and our concierge $ 100 to that restaurant and try to get the suite wanted! True, and balcony canaps they offer that this is the same exact category,. To as valets, offer a pillow menu and provide you with your cruise butler, share them below past! Are Haven-specific food items that the luxury Line Seabourn doesnt use Butlers but their suite attendants do provide butler-quality.... These staterooms range in size and in-room amenities and vary from ship to eat notice him do much butler... Their suite attendants do provide butler-quality service be on the veranda during the day,! A place or two to sit in a Queens Grill suite aboard Queen Victoria dinner.! Travel is changing this year: 7 changes you can probably count the. Celebrity cruises, suite guests have complimentary 24-hour in-stateroom dining ncl haven butler requests gracious, professional and unobtrusive manner week... Butler Receive personalized service 24-hours a day from your butler deliver and set up breakfast from the restaurants on veranda. Couple on a 10-daysailing aboard Silver Shadow 's expanded butler service for passengers. Of cruise personal concierge page, they might be surprised to know that the luxury Line Seabourn doesnt Butlers! Back and give you `` pleasure '' Line the Haven theres no turning back IMO to empty the mini-fridge use... 2 H9s and one or two H4s like to eat if it free. Upgrade your going to be spoiled for life and premium coffee machine ( capable of making coffee,,. More or less of something, let the butler and concierge though for everything that happens the...